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Delivery 

(FURNITURE)​

Trusted couriers are used to collect or deliver your items.

Pride is taken with packaging; bubble wrap and shrink wrap are used to ensure your order arrives safely to you in perfect condition.

The aim to have your item to you is around 10 - 15 days (depending on the couriers routes). 

Collection is also accepted from the B70 area please get in touch to make arrangements.

Orders can only be shipped within Mainland UK.

If you would like an order shipped outside of the UK, the courier must be arranged by you (the customer). The item will be securely wrapped for its journey to you.

Returns Policy

Returns are accepted within 14 days of receiving your order, providing the item arrives in the same condition when It left the shop (buyer pays for delivery).

For returns please send an email to contact@tereenamalaika.co.uk for further instructions. 

Returns are not accepted on commissioned items.

Privacy policy

Tereena Malaika does not disclose buyers' information to third parties.

Cookies are used on this website to keep track of the contents of your shopping cart they are also used after you have logged on as part of that process. You can turn them off within your browser by going to 'Tools / Internet options / Privacy' and selecting to block cookies. If you turn of cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is use to;

a) Take and fulfill orders

b) Administer and enhance the site and service

c) Only disclose information to third parties for goods and delivery purposes.

Any information supplied by you will be treated as being supplied in confidence. Information is collected and stored for business use and for purposes permission. Tereena Malaika does not store any of your financial information or debit card details.

Section 1 - What does Tereena Malaika do with your information?

When you purchase anything from the shop as part of the buying and selling process, personal information is collected such as your name, address and email address.

When you browse the shop, your computers IP address is automatically received in order to provide info that helps learn about your browser and operating system.

Section 2 - Consent

How do you get my consent?

When you provide your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, it is implied that you consent to Tereena Malaika collecting your information and using it for that specific reason only.

If your personal information is required for a secondary reason, like marketing, you will be asked directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you can change your mind. You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by contacting 

contact@tereenamalaika.co.uk

Section 3 - Disclosure

Your personal information may be disclosed if required to by law.

Section 4 - Third party services

In general, the third-party providers used by Tereena Malaika will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information Tereena Malaika is required to provide to them for your purchase-related transactions.

For these providers, its recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

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